Terms and Conditions

Terms and Conditions - Gati Express Packers and Movers

These “Gati Express Packers and Movers terms and conditions” govern the use of services offered by the company. By booking any service, customers agree to these “packers and movers terms and conditions,” which form a “binding movers and packers service” agreement. These "terms and conditions" governing all types of household moving, office moving, vehicle moving, storage, and other logistics services provided by the company.

Customers must accurately list the following when making a relocation reservation: pickup location; delivery address; item information; any required access points. Any incorrect or incomplete details may affect service execution and timelines. These conditions for “packers and movers services” also require customers to ensure clear access for “loading and unloading” at both locations.

Under “transport service terms and conditions,” the company is responsible only for services explicitly mentioned in the quotation. Additional services requested later may attract extra charges. The moving company usage terms clarify that packing materials, manpower, vehicles, and timelines depend on site conditions and operational feasibility.

Relocation service legal terms state that the company is not liable for delays caused by natural calamities, traffic restrictions, strikes, or government regulations. Such events are treated as force majeure under relocation service rules and regulations. Delivery times are typically estimated and should not be construed as guaranteed delivery times.

Customers must declare if any items are valuable, fragile and/or illegal prior to moving their items. The company does not transport cash, jewellery, explosives, perishables and/or illegal items. Any undisclosed items transported remain at customer risk.

“Office relocation service terms” require authorised company representatives to supervise inventory verification and delivery acceptance. Damage claims, if any, must be reported in writing at the time of delivery. Post-delivery claims may not be entertained under “customer service agreement packers and movers” clauses.

“Logistics service terms policy” confirms that insurance, if requested, is governed by the insurer’s conditions. The company only assists with insurance facilitation and is not an insurance provider. Claim settlement timelines depend entirely on third-party insurers.

Payment terms require advance confirmation charges as specified in the quotation. Full payment must be cleared before unloading unless agreed otherwise. Non-payment may result in service suspension under moving company usage terms.

The company reserves the right to update these “relocation service legal terms” without prior notice. Continued use of services implies acceptance of updated terms. Jurisdiction for disputes shall be limited to courts applicable to the company’s registered office location.

By confirming a booking, customers acknowledge having read, understood, and agreed to all relocation service rules and regulations outlined above.